PRIVACY POLICY

At Hi Octane Fitness Centre, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and contact details.
• Payment information for membership or class bookings.
• Health and fitness information, if voluntarily provided, for personalized training programs.
• Website usage data, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal information for the following purposes:

• To manage your membership and provide gym services.
• To process payments and manage billing.
• To personalize fitness programs and services based on your preferences and goals.
• To communicate with you about updates, promotions, and important notifications.
• To improve our website and services based on user behavior and feedback.

3. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors, marketing platforms, or website analytics tools. These providers are obligated to protect your information in accordance with this Privacy Policy.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic. You can disable cookies in your browser settings, but this may affect certain functionalities of our site.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Withdraw consent for marketing communications.
• Request the deletion of your personal data, subject to legal or contractual obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.